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Once your payment has been received and processed, our servers will produce the footage that you requested, whether this be video, audio or text.  Once this has been completed, we will send an email to the email address we have on record.  This usually takes several minutes.

 

The email will contain a download link to the file you have bought.  This link will only be valid for seven days, after which the file will be deleted.  We recommend that you download the file as soon as you receive the email.  In the unlikely case that there is a problem, please let us know and we will remedy the situation as soon as possible.

 

In case you receive the email but do not download it, we will email you every other day to remind you to do so.  If several minutes have gone by and you still have not received the email with an included link, please check your Spam folder in your email account. 

 

Download formats:


SD, Broadcast quality:
MP4


PAL       4:3 SD        720x576pixel     25 fps         
NTSC   4:3 SD        720x480pixel     29,97 fps    
PAL     16:9 SD        720x576pixel     25 fps        
NTSC 16:9 SD        720x480pixel     29,97 fps   
Audio: 192 kbps 48 kHz Channels: 2


HD, Full and Broadcast quality:
MP4

PAL     Full HD              1920x1080pixel       25 fps       
NTSC Full HD              1920x1080pixel       29,97 fps  
PAL Broadcast HD      1280x720pixel         25 fps        
NTSC Broadcast HD  1280x720pixel         29,97 fps  
Audio: 192 kbps 48 kHz Channels: 2


SD and HD Web quality:
MP4
4:3      480x360pixel    25 fps   
16:9    640x360pixel    25 fps  
Audio: 192 kbps 48 kHz Channels: 2

Images from video:

JPG
SD   4:3 (720x576 pixel)

SD 16:9 (1024x576 pixel)

HD 16:9 (1280x720 pixel)

Full HD 16:9 (1920x1080 pixel)

Video pixel size

Audio (sound from video):

MP3

192 kbps 48 kHz Channels: 2


How do I download?


You choose the content you wish to buy/download. After payment is received, we shall send you an email that contains a link - this will happen within minutes. Using the link in the email, you will be able to download the purchased content.
The link is active for 7 days.


If you do not receive an, a link, or you are unable to download the content for any reason, please inform us immediately and we will rectify the situation as soon as possible. If there are any problems, please contact us via email at info@onlinefootage.tv or you can call us at the following telephone number.
Tel. + 36 1 814 47 50